Our 7-year extended warranty extends from the date of purchase to 7 years (usually including the manufacturer's warranty period), and you can receive the warranty service.
* The extended warranty period covers only natural failures inside the movement.
Please write in the product review within 3 months after the product arrives.
Please tell us your impressions of the actual use.
* If the review cannot be confirmed within 3 months, the extended warranty will be void.
Our 7-year extended warranty is valid only for customers using in Japan.
The 7-year warranty applies to orders placed after June 14, 2017.
For repair requests, please contact the following address.
First of all, please contact us by phone or email about the symptoms of the problem.