We accept to ship oversea only in case of using bank transfer with transfer service tenso.com.
-We only accept Japanese Yen(JPY) with bank transfer. we apologize that we DO NOT accept credit card and any other payment service,
-We will send you a order confirmation e-mail(invoice) to notify the total amount of your order including shipping cost after we can checked your order in stock. shipping charge is free for orders over 20,000yen shipping TO tenso.com.(Free shipping is JAPANESE DOMESTIC ONLY. OVERSEA SHIPPING charge is PAID BY CUSTOMERS.Please check tenso.com account yourself.)
-Payment is within 7 days after receiving invoice.
-Our bank account:
SUMITOMO MITSUI BANKING CORPORATION
SWIFT CODE：SMBC JP JT
BRANCH NAME:NAMBA BRANCH
BRANCH ADRESS：5-1-60 NAMBA CHUOKU OSAKA-SHI OSAKA-FU JAPAN / POSTAL CODE:542-0076
ACCOUNT NAME: DELUXDA RAISON LIMITED
ACCOUNT NUMBER: 7415682
-Please burden bank transfer fee at your expense.
Prices and Tax:
-All prices shown on our webshop are in Japanese Yen and includes sales tax.
Customs/Import Duties:
-We are not responsible for customs/import duties that your government may charge you.
Returns/Exchanges:
-international orders cannot be returned or exchanged, refunds.
【Flow from order to delivery】
1) After placing an order, an automatic reply in Japanese will be sent to you. Please note that the shipping fees mentioned. In this e-mail are only applied to delivery in Japan, and not applicable for delivery outside of Japan.
2) Soon after the automatic reply, you will receive an e-mail with the fixed shipping fee and item price from our shop. Please check the total amount due.
3) Your ordered items will be shipped out only after your bank transfer is completed.
4) Please tell us your tenso.com tracking number by e-mail. deluxda@triton.ocn.ne.jp We will put your tenso.com number on label of package.
-The arrival time is depending on tenso.com. please check the site yourself.
Please understand there will be delays depending upon customs clearance and other various conditions of transportation.
estimated to be approximately 3 business days after shipment.
Please feel free to email us with any questions at deluxda@triton.ocn.ne.jp
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