To the customer in foreign countries
Thank you very much for your coming to our shop.
We accept orders from overseas.
Once we receive your order, we will e-mail you about total amount billed including shipping fee. And we will ship your order to your destination address as soon as possible.
Please write down your name and address in ENGLISH when ordering for our shipping purpose.
We will advise a tracking number of international shipping for your information upon shipment. Here are the general notes for our international shipping.
・Phone Number:+81-24-927-5744 (JAPAN TIME 13:00-18:00)
・Shop Manager:Takashi Sekiguchi
・Shop Security Manager:Takashi Sekiguchi
We accept a credit card and PayPal.
You should not pay the consumption tax of Japan. We don't charge you the consumption tax of Japan. Therefore, prices of items become about 5% cheap. Please divide the item price by 1.05. It is the item price for foreign customer.
We will charge 5% of the product price as overseas delivery fee.
・To the customer who pays by credit card
When the customer pays by credit card, the limit of the total of the amount billed is 50,000JPY as a principle. Please choose PayPal when exceeding 50,000JPY.
・To the customer who pays by PayPal
Here is an explanation for payment by PayPal.
||Please choose PayPal at the ordering.
||You will receive a notification e-mail of the total amount to pay by PayPal soon.
||After you pay by PayPal and we confirm transfer from you, we will ship your parcel as soon as possible.
||Your order is canceled automatically if we can not confirm your transfer within 5 days after the notification of the total amount.
[Japanese consumption tax]
When order items are shipped abroad, the customer should not pay Japanese consumption tax. We deduct Japanese consumption tax from your total amount. Therefore, prices of items become about 5% cheaper.
However, when the customer uses the overseas shipping service company like "Tenso.com", we cannot deduct Japanese consumption tax, because we do not send customer's parcel to outside of Japan.
The expected date that the item delivers to you might change.
The settling day of the credit card is the day when you order to us.
We cannot accept both cancellation and returned goods (Defective items areexcluded) after your advance order.
Please order separately when you hope for a separate delivery of the item of advance order and a usual item.
The manufacturer might change a little design and the attachment to this item by the process of production.
When we cannot send the reservation item to the customer because of the production stoppage or defective item and so on, we can cancel this order.
|[Return and Cancellation Policy]
We do not accept refund, exchange and cancellation in any case for international shipping services.
We do not accept cancellation and change of advance order. And we also do not accept change and cancellation, when we hold the shipment as customer’s request.
Please check item’s size, colors, design and so on before ordering.
■ Telephone： +81-24-927-5744 (JAPAN TIME 13:00-18:00) *We can speak only Japanese.
The change in address etc. is also similar.
We recommend changing by telephone.
When shipping is delayed by customer's circumstances, we cannot accept the cancellation.
[Countries other than the countries under Rakuten International Shipping Services]
We may accept international shipping for certain countries. Please let us know articles and their destination country so that we can check the possibility. Please note there are limitations and restrictions of international shipping for certain items and we may decline your requests.
[Customs duty and other taxes]
Customs duty and other taxes may be levied when a shipment reaches your country. If applicable, please pay those costs directly to the delivery agent. Policies on these taxes vary in each country. Please contact the customs office at your county for more details.
We deliver the items ordered from you by EMS.
The customer cannot choose the carrying company.
The carriage of EMS is decided depending on the weight of luggage.
The error margin is caused by all means though I always try to weigh luggage accurately for the customer.
We do not claim the delivery fee of the addition to the customer because of the error margin. We do not repay the delivery fee to the customer because of the error margin.
Please acknowledge this.
Calculated tables for postage of EMS is as follows.
and the Middle East
|Up to 500g
|Up to 600g
|Up to 700g
|Up to 800g
|Up to 900g
|Up to 1.00kg
|Up to 1.25kg
|Up to 1.50kg
|Up to 1.75kg
|Up to 2.00kg
|Up to 2.50kg
|Up to 3.00kg
The standard of the weight of each item of the men clothes is as follows.
These are just one example.Please think that these are rough standards.
|T-shirt (long sleeve)
||For T-Shirt,Shirt,Polo-shirt and so on.
||For 3 or more items, Jacket and so on.
||For Jacket, Overcoat and so on.